Manage all equipment and item inventory in At Your Service, be familiar with the system and function.
監(jiān)管為您服務(wù)中心所有設(shè)備和物品庫存，熟悉系統(tǒng)及設(shè)備功能。
Respond to incoming call within 3 rings, using correct telephone etiquette.
電話鈴響3聲之內(nèi)回復(fù)，使用正確的電話禮儀。
Address guest by name whenever possible, and protect guest privacy.
盡可能的稱呼客人，且保護客人的隱私。
Handle guest request promptly and report all the complaints to At Your Service Supervisor/Guest Service Manager immediately.
迅速地處理客人的要求，并且把所有的投訴都報告給為您服務(wù)中心的主管/賓客服務(wù)經(jīng)理。
Be familiar with all the frequent dialled numbers.
熟悉所有經(jīng)常撥打的電話號碼。
Receive and transfer guests’ call to respective extension and room, offer to take any message if required.
接聽及轉(zhuǎn)接電話到相應(yīng)的分機和房間，并在需要時代客留言。
Ensure all wake-up call requests are recorded properly and programmed accurately.
確保叫醒服務(wù)都被記錄并完成。
Assist and provide local and hotel information for all callers, including hotel promotion.
協(xié)助并為所有致電者提供**及酒店信息，包括酒店的促銷活動。
Answer all the calls accurately and courteously.
準確禮貌地接聽所有電話。
聯(lián)系我時，請說是在咸寧就業(yè)網(wǎng)上看到的，謝謝！